Privacy Policy

Information you give us. When you book a call, fill in a form, email us or speak with us, we collect the details you provide, such as your name, company name, email address, phone number, service area and information about your business.

Information collected automatically. When you visit this site we and our service providers may collect technical information such as your IP address, browser and device type, the pages you view, the page that referred you and the date and time of your visit. This is collected using cookies and similar technologies.

Information from other sources. We may receive information from the scheduling, CRM and marketing platforms we use, for example when you submit one of our forms on another platform.

• To respond to your enquiry and to schedule, confirm and hold calls with you.
• To contact you by email, phone or text message about your enquiry or appointment.
• To provide our services if you become a client.
• To operate, secure and improve this website.
• To understand how visitors use the site and to measure our marketing.
• To comply with legal obligations and to protect our rights.

Where the law requires a legal basis, we rely on your consent, on steps taken at your request before entering into a contract, on the performance of a contract with you, on our legitimate interests in running and promoting our business, and on compliance with legal obligations.

If you give us your mobile number and agree to receive text messages, we may text you about your enquiry and your appointments, including confirmations and reminders. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Consent to receive text messages is not a condition of buying any service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that support our messaging, such as the platforms that deliver the messages. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Tomsi Media provides calling and text messaging services on behalf of its clients, including home remodeling companies and other local service businesses. When a person asks one of our clients for information, for example by submitting a form, and agrees to be contacted, we collect and process their name, contact details and mobile number solely to respond to that request and to deliver appointment confirmations, reminders, scheduling messages and related service messages for that client.

Messages are sent only to people who have given their consent. Mobile numbers collected for this purpose are not sold, rented or shared with third parties for marketing purposes. Anyone can opt out of text messages at any time by replying STOP, or reply HELP for help. Message frequency varies. Message and data rates may apply.

This site may use cookies and similar technologies, including analytics and marketing tools from providers such as Google and Meta, to remember preferences, understand how the site is used and measure the results of our marketing.

You can block or delete cookies in your browser settings. If you do, the site will still work, although some features may behave differently.

We do not sell your personal information.

We share personal information only in these cases:

• With service providers that help us run our business, such as website hosting, scheduling, CRM, email, phone, text messaging and analytics providers. They may use the information only to provide services to us.
• When required by law, or to respond to a valid legal request.
• To protect the rights, property or safety of Tomsi Media, our clients or others.
• As part of a merger, sale or transfer of our business, in which case this policy continues to apply to your information.

We keep personal information for as long as it is needed for the purposes described in this policy, including to maintain our business records, and for any longer period required by law. When it is no longer needed we delete it or anonymise it.

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to:

• Ask what personal information we hold about you and receive a copy of it.
• Ask us to correct or delete your personal information.
• Object to, or ask us to restrict, how we use your information.
• Withdraw consent you have given, at any time.
• Opt out of marketing emails by using the unsubscribe link, and out of text messages by replying STOP.

To exercise any of these rights, email gzaballap@tomsimedia.com. We will respond within the time required by applicable law, and we will not treat you differently for making a request. We may need to verify your identity first.

California residents have the right to know, delete and correct the personal information we hold about them and the right not to be discriminated against for exercising those rights. We do not sell personal information.

If you are in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority.

We and our service providers may process personal information in the United States and in other countries, which may have data protection laws different from those where you live. Where the law requires it, we use appropriate safeguards for these transfers.

This site is intended for business owners and is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.

This site may link to websites and tools operated by others. We are not responsible for their content or their privacy practices, and we encourage you to read their policies.

We may update this policy from time to time. The date at the top of the page shows when it was last changed. Significant changes will be made clear on this page.